ICOM through the Lens: Membership database workshop for ICOM Committees managers

During ICOM Kyoto 2019, a technical workshop will be dedicated to the topic ‘ICOM through the Lens: Membership database workshop for ICOM Committees managers: how to start using IRIS’.

Read this Q&A with the moderators of the session, Sonia Agudo, IT Systems Manager, and Benjamin Granjon, Head of Membership Department.

The purpose of the Database workshop is to explain step by step the functionalities of the IRIS database, by putting at the centre of the presentation the manager of a National Committee or an International Committee in order to show examples of different business processes.

The new ICOM membership management tool, called IRIS, is a long-term project, launched in April 2016 and available for all key users since September 2017. It is a Salesforce CRM (Customer Relationship Management) adapted to our needs and expectations. By providing structure for our entire organisation, it aims to:

• Improve the quality and transmission of member information by reducing manual entries;
• Simplify membership and dues management by automating operations;
• Ensure smoother communication in the network, by sharing a single system.

For these reasons, all the ICOM members can access their own personal information. The IRIS database is also connected to the new ICOM website, through the member personal portal. The login process is very simple: to log in for the first time, you must change your password and confirm your personal information in IRIS; then, every time you wish to access your personal portal, log in with your new password.

The IRIS database is the first step to a standardisation of ICOM’s membership processes which will help improve data quality and services to ICOM network. In this workshop you will acquire the knowledge needed for the use of IRIS database!